Hotels & hospitality
Spend less time copying document details and more time welcoming guests.
IdScanly extracts structured information from supported passports and identity cards so your hotel software can prepare guest registration records. Add document scanning to a pre-arrival form or a reception workflow, then let your team review the details before completing check-in.
Synthetic data. A possible integration, not a ready-made connector or a live product screen.
DEMO-0001During a busy arrival period, even a straightforward booking can involve several rounds of data entry. Reception checks a reservation, reads a passport, enters guest details and prepares the registration record. A family or group booking repeats that work for each guest.
A hotel passport scanner API helps with the transcription step. Your application sends a document image to IdScanly and receives structured fields that can populate a draft guest record. Staff can check a proposed value instead of typing every name, number and date from the beginning.
The same approach works for hospitality software providers building registration features across several properties. Your application controls the guest interface, reservation matching and property-management system connection; IdScanly provides the document-reading component.
Include a document capture step in your own online check-in flow when appropriate for the property and location. Link the scan session to the relevant reservation and guest record so reception can review the information on arrival.
This is particularly useful when the person who booked is not the only person staying. Each guest can have a separate record without reception reusing the booking holder’s details for everyone.
Staff can capture a supported passport or ID through your application and review the returned fields alongside the booking. This gives walk-in guests and guests who did not complete pre-arrival registration the same structured registration process.
Keep each guest’s document session separate and connect the resulting guest records to the shared booking. This helps your software maintain a clear relationship between the reservation, the individual traveller and their document details.
Depending on the document and supported fields, IdScanly can return:
Your integration decides which fields belong in the guest registration record. A field available from the document does not automatically need to be stored in the PMS.
Keep booking information visible during review. A different surname, name order or booking-holder name is a reason to compare the records, rather than silently replace the original reservation.
Glare on a passport page, a cropped ID card or a blurred image can interrupt online check-in. IdScanly returns supported capture feedback that your interface can use to explain the next step.
Ask the guest to improve the lighting, include the full document or retake an unclear image when the scan feedback calls for it. Additional views and retakes of the same document can contribute to the session’s merged result.
Your application can also use progressively available fields while processing continues, while keeping the final confirmation step clear.
Use the REST API from your backend and keep API credentials server-side. Your software manages the guest-facing capture screen, staff permissions, reservation association and PMS field mapping.
IdScanly supports JPEG, PNG, WebP, HEIC and HEIF images. Before production, test the passports and ID-card versions common among your guests, including names with accents and documents with information on both sides.
Explore the API documentationIdScanly processes document images to return OCR results rather than operate a document archive. Temporary files and records can be involved in processing, result retrieval and necessary troubleshooting. Review the current processing terms and your property’s own retention requirements before going live.
Local guest reporting, government-system connections and registration rules remain part of your hotel’s workflow. The OCR API supplies document data; your integration handles the required reporting and approvals.
Your backend can map IdScanly’s structured results to your PMS interface. The API provides document data; the PMS connection, field mapping and update rules need to be implemented for your chosen system.
Yes. You can add document capture to your own pre-arrival registration flow and link the results to the reservation. The property decides when capture is appropriate and how the details are confirmed.
Yes. Upload the relevant sides of the same document into one scan session. IdScanly combines the available information into a merged result.
Show both values for review. Reception can resolve differences involving name order, spelling, the booking holder or the person actually staying.
No. Any required reporting connection is implemented separately by your property or software provider using the appropriate approved data.
Start with the countries, passport versions and ID cards most common among your guests. Confirm the fields your registration process needs, rather than assuming every document contains the same information.
Test IdScanly with your guest-document mix and see how structured OCR results could fit your check-in software. Share your PMS, document requirements and expected arrival volumes to discuss the integration.
Related workflows: Property rental administration · Visitor registration