DOCUMENT OCR FOR YOUR WORKFLOW

Passport and ID OCR for hotels and hospitality

Bring guest document data into your check-in workflow without repeatedly typing it at reception. IdScanly extracts structured fields so staff can focus on reviewing the booking and welcoming the guest.

Original illustration of the document workflow for Hotels & hospitality

Hotels & hospitality

Where manual entry slows you down

A busy arrival window can turn names, document numbers and dates into repeated manual work across reservation and property-management systems. An OCR integration can prefill the relevant fields while leaving the final check with reception.

A practical workflow

  1. Capture with permission

    Ask for the document in a clear guest check-in step and explain why it is needed.

  2. Extract and map fields

    Attach extracted fields to a draft guest record rather than silently replacing booking information.

  3. Review before committing

    Let reception confirm names, travel-document details and any mismatch before completing check-in.

Integrate with your existing system

Send an authorised document image from your own backend to the IdScanly REST API. Create a scan session, upload the image and retrieve structured JSON when processing finishes. Map only the fields your application needs; keep API keys on your server and handle timeouts, incomplete fields and retries explicitly.

Read the API documentation

Build a review step into the process

Document type, country, image quality and layout affect the fields returned. Use confidence information and capture feedback to request a clearer image or send uncertain records to a person. Extracting a field is different from proving it is genuine. Keep the original value separate from any correction made by an operator.

OCR supports data entry. It does not independently provide document authentication, face matching, liveness detection or a complete AML/KYC service.

Keep the data flow proportionate

Collect only what the workflow requires and explain the purpose before upload. IdScanly processes documents without building an archive; temporary processing and result retrieval can involve files and records. The marketing/admin CRM receives identity and activity metadata, never document images or OCR fields. Your own application remains responsible for its storage, retention and user permissions.

Evaluate with your own document mix

Test representative countries, document versions, front/back views and realistic capture conditions. Measure field-level accuracy and review rates against checked references before connecting the output to a live business decision. Share your expected monthly image volume and planned launch date so integration requirements can be discussed.

Questions before integration

Does OCR submit guest registrations to authorities?

No. OCR provides data extraction. Any local guest-registration reporting, eligibility rule or connection to a government system is a separate responsibility of your property or integration.

Build a review step into the process

Document type, country, image quality and layout affect the fields returned. Use confidence information and capture feedback to request a clearer image or send uncertain records to a person. Extracting a field is different from proving it is genuine. Keep the original value separate from any correction made by an operator.

Hotels & hospitality

Discuss this integration

Test representative countries, document versions, front/back views and realistic capture conditions. Measure field-level accuracy and review rates against checked references before connecting the output to a live business decision. Share your expected monthly image volume and planned launch date so integration requirements can be discussed.

Discuss this integration

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